Cancellation Policy
Orders process quickly, so there's a short window to cancel. Log into your Ferguson Home account. If the "Cancel Order" button is visible, you can cancel online. If not, contact customer service to request cancellation before the order ships​.
Return Policy
Most items can be returned within 90 days of receipt for a refund (minus return shipping). Items must be in resalable condition, free from scratches/defects, not installed, in the original packaging, and not missing pieces. Some items, like clearance or liquidation products, are not eligible for return​.
See the full Ferguson Home return policy.
Need assistance with an order? We're here to help!
Contact us at help@hostgpo.com, call us at 424-422-0486, or connect over chat support in the bottom corner. We look forward to hearing from you!
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