
Cancellation Policy
Orders placed through the GE Appliances Store can be canceled or modified within a specific timeframe. To cancel or change your order:
- Timing: Cancellations or changes must be made before the order has shipped. Once an order is in the shipping process, it cannot be canceled.
- Process: Contact GE Appliances customer service directly for assistance with cancellations or changes. Customer service agents are available Monday through Friday from 8 a.m. to 6:30 p.m. ET via phone, email, or chat.
- Contact: You can reach the GE Appliances customer service team at the provided contact details or through the GE Appliances Store.
Return Policy
The return policy for GE Appliances varies depending on the product category and purchase type:
- Eligible Products: Most items can be returned within 7-60 days from the date of purchase. The specific return window depends on the product.
- Condition: Returned products must be in their original condition, including all packaging, accessories, and documentation.
- Process: To initiate a return, contact GE Appliances customer service to obtain a Return Authorization (RA) number. Returns without an RA number may not be accepted.
- Shipping Costs: Return shipping costs may apply depending on the reason for the return. If the return is due to a defect or error on the part of GE Appliances, return shipping may be covered.
- Refunds: Once the return is received and inspected, a refund will be issued to the original payment method.
For more detailed information on product-specific return policies, visit the GE Appliances Return Policy page.
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