An Access Group is a shared purchasing space for team members. It helps teams manage orders, payments, and shipping details by grouping them together under a single setup.
Each Access Group:
Has a default shipping address that automatically fills in at checkout
Has a default payment method that automatically fills in at checkout
Shares a combined order history for all purchases made on behalf of that group, even if a different shipping address is used
Includes assigned team members, each with an Access Group-specific role (Admin or Member)
Access Group roles
There are two roles a team member can have within an Access Group: Admin and Member. Roles are specific to each Access Group.
Admin
Admins have full management access for the Access Group. They can:
Edit Access Group details
Assign existing team members to the Access Group
Change a team member’s role within the group
Make purchases for the Access Group
View all orders associated with the Access Group in their order history
Member
Members are assigned to an Access Group but do not have administrative privileges. They can:
Make purchases for the Access Group
View only the orders they personally placed in their order history
Managing Access Group membership
Can members be assigned to multiple Access Groups?
Yes. A team member can be assigned to more than one Access Group.
Who can assign team members to an Access Group?
Only Access Group Admins can assign existing team members to the group.
By default, newly assigned team members are added as Members, not Admins.
Can a team member’s role be changed?
Yes. An Admin can reassign a team member’s role at any time.
Can a team member have different roles in different Access Groups?
Yes. For example, someone can be an Admin in one Access Group and a Member in another.
Shipping and order history
Can Access Groups ship orders to different addresses?
Yes. Each Access Group has a default shipping address that auto-populates at checkout, but you can change the shipping address for an order if needed.
Keep in mind:
All orders placed for an Access Group appear in that group’s order history, even if the shipping address is changed.
What appears in an Access Group’s order history?
Any order placed by a team member while shopping for that Access Group will appear in the group’s order history.
Changing the shipping address does not change which Access Group the order belongs to.
Choosing an Access Group at checkout
To select the Access Group you’re shopping for during checkout:
In the “Ships to” section, click the downward arrow in the top-right corner
Select “Change Access Group”
Choose the location (Access Group) you’re buying for
You’ll be returned to checkout with the selected Access Group applied
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