Made In FAQ

What's the difference Between Carbon Steel, Stainless Clad, and Nonstick?
Which composition works best for you differs depending on what you're cooking!
Nonstick cookware is best for items cooked on low heat that are fairly delicate, like eggs, pancakes, and fish.
Stainless Clad cookware is great for retaining heat, making it a great option for searing or frying.
Carbon steel is ideal for high-heat cooking and cooking over a flame. Its ability to heat quickly makes it a perfect replacement for cast iron, and like cast iron, it will develop a slick cooking surface over time with care and use.

Where are Made In Products are made?
Made In's products are made around the world with the best manufacturing partners. They notate where every item is made on each product page and are both transparent and proud of their premium supply chain.
USA : Stainless Clad and Non-Stick Frying Pans, Sheet Pans, Cleaners
Italy : Glassware, Flatware, All other Stainless Clad and Non-Stick cookware, Copperware, Plateware
England : Plateware
France : Bakeware, Knives, Carbon Steel (with the exception of our Griddle and Pre-seasoned carbon steel are Made in Sweden) [the Knives are forged by the 700-year-old family business that invented the modern Chef Knife!]
Hungary : Wooden Spoons, Rolling Pins

Are there any exclusions? 

Yes. Excluded items include: Sets, Limited Edition Items, Carbon Steel Pizza Pan, Rectangular Baking Dish (Harbour Blue, Made In Red, or Undecorated), Square Baking Dish (Harbour Blue, Made In Red, or Undecorated), Oval Baking Dish (Harbour Blue, Made In Red, or Undecorated), Paring Knife (Harbour Blue, Made In Red, or Undecorated), Oyster Shucker (Smooth Handle), Appetizer Plates (Harbour Blue, Made In Red, or Undecorated), Side Bowls (Harbour Blue, Made In Red, or Undecorated), Mise en Place (2 Small, 2 Medium) (Harbour Blue, Made In Red, or Undecorated), Mise en Place (4 Assorted Sizes) (Harbour Blue, Made In Red, or Undecorated), Frying Pan Universal Lid.

Are Made In Products Dishwasher Safe?
To extend the life of your products, Made In recommends hand washing their products. 

Are there any recommendations for product care? 

Yes! See this section of the Made In site for care suggestions. 

Is there a warranty on Made-In products?

Warranty policies vary between products. Changes in appearance, wear and tear from use, and normal consequences of use are not covered under our warranty policy. All Made In products are covered for any manufacturer’s defects. Damage occurring from improper use or storage, prolonged use of high or excessive heat, thermal shock, accidental damage, or otherwise a result of a failure to follow care instructions described in product care inserts and care guides are not covered under warranty.

Does Made In allow returns? 

Yes, though terms vary by location. See below for more details!

For orders placed in the Lower 48, Made In will accept returns within 45 days of the original delivery date. They offer free exchanges or store credit. Made In will retain $11.99 on all refunds to cover the handling fee associated with the return. To start a contiguous US return, click here. 

For all other/international orders placed, cross border returns include a shipping and handling fee that varies depending the cost of return shipping. To start a Hawaii, Alaska, or International return, click here.

Refunds will be processed when delivery of the returned product is confirmed at the Made In warehouse. Some return exclusions apply including consumable items (including wax, cleaner, meal kits, or perishables), engraved or customized items, limited edition releases, and items denoted as final sale are not eligible to be returned.