Home Controls FAQ

What products should I get?

This is very dependent upon your locations, connectivity, and property needs! Yale's distributor Home Controls is available for product advice and troubleshooting help with any of your projects. 

• FREE Product Advice
  Need some help making a parts list for a new project? Want to compare similar systems? Can you benefit from a review of all of their products? Home Controls can offer you an unbiased overview of products available to you – we might even suggest something you never even considered.
• FREE System Design
  They understand how precious your time is – so let them help! Home Controls offers Custom System Designs, perfect for special projects that require expert assistance. With a small product deposit of $500, our experienced Technical Team at Home Controls creates a custom design just for you. Your $500 deposit is then credited towards your product purchase – which means once you purchase your products through Home Controls, the design is 100% FREE!
• FREE Tech Support
  They are committed to providing you with the best free technical support in the industry, to help you with product advice, system design, and of course troubleshooting.
  
  

How can I make changes to my delivery with UPS?

If you need to make changes to your UPS delivery, you can sign up for a free UPS My Choice account. This account allows you to customize your deliveries by choosing a delivery time, holding packages for pickup, changing the delivery address, or authorizing the release of packages without requiring a signature. To learn more about becoming a delivery pro with UPS My Choice, check out the article "Become a Delivery Pro! - UPS My Choice."

Is there a warranty?
Warranty policies vary between manufacturers. Home Controls may be able to honor the warranty, you may need to contact the manufacturer directly, or a combination of both may be required. Contact [e-mail] with any warranty needs.