Amazon Business Cancellation & Return Policy

Amazon Business offers flexible cancellation and return options to accommodate the needs of business members. Below is an overview of the policies:

Cancellation Policy

• Before Shipment: Orders can be canceled at any time prior to shipment. To cancel an order:
  1. Navigate to Your Orders in your Amazon Business account.
  2. Locate the order you wish to cancel.
  3. Select Cancel items and follow the prompts.
• After Shipment: If the order has already shipped, you may need to wait until delivery and then initiate a return.

Return Policy

• Standard Return Window: Most items sold by Amazon.com can be returned within 30 days of receipt of shipment.
• Third-Party Sellers: Return policies may vary for items sold by third-party sellers. Review the seller's return policy on the product page or contact the seller directly.
• Initiating a Return:
  1. Go to Your Orders in your Amazon Business account.
  2. Find the order containing the item you wish to return.
  3. Select Return or Replace Items and follow the instructions.
• Return Shipping: Depending on the reason for return, you may be provided with a prepaid return shipping label.
• Refunds: Refunds are typically processed within 3-5 business days after the returned item is received and inspected.