When the order was placed, Backdrop sent an order confirmation to the email address provided during checkout. As soon as your package ships, a shipping confirmation email will be automatically sent from Backdrop, including a tracking number.
The best way to contact Backdrop support regarding your order is to reply to the order confirmation email. That will provide the Backdrop team with your specific order and shipping details and open a direct line of communication.
If you need assistance or unable to get in contact with Backdrop support, please reach out to us at help@hostgpo.com.
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