Polysleep FAQ

Product FAQs

• What are the mattress dimensions?

  Twin XL: 39” x 80” x 10” Full: 54”x 75”x 10” Queen: 60”x 80”x 10” King: 76”x 80”x 10” Cal King: 72" x 84"" x 10"
  
  

• How firm are the Polysleep Mattresses?

  People have different body types and shapes. Our mattresses are medium-firm and designed with our customer’s ultimate comfort in mind. Our Premium Ventilated Viscoelstaic Hybrid foam offers ultimate support and comfort. Unlike traditional memory foam, it regains its original shape quicker and provides better airflow. Our proprietary integrated support frame keeps the mattress from flattening out when you sit along the edge and reinforces the entire structure. Our Mattresses are a 6.5/10 for firmness, and a 10/10 for quality, comfort, and value.
  
  

• Does the Polysleep Mattresses sleep hot?

  Our mattresses are designed to regulate your body temperature. We use an open-cell foam for better air circulation to keep you cool in the summer and warm in the winter!
  
  

• What type of support foundation do you recommend for my Polysleep Mattress?

  The more support you have under your mattress the better. We suggest you pair your Polysleep Mattress with our Polysleep Foundation and metal base. The slatted wood support in our Ultimate Foundation allows for maximum airflow, keeping you cooler and improving your sleep. That being said, all Polysleep Mattresses are designed to work with standard support frames.
  
  

• What are the differences between box springs and foundations?

  Box springs do not give foam or hybrid mattresses enough support over a long period of time because they are designed for innerspring mattresses. Foundations are much more durable and reliable for foam and hybrid mattresses.
  
  

• Is there latex in Polysleep mattress?

  There is no latex in Polysleep mattresses.
  
  

• How can I clean or protect my Polysleep Mattress?

  Our Mattress protector is the best option available, but because accidents happen, our mattress covers are unzippable to facilitate the cleaning process. You can clean the unzippable cover with mild detergent. Do not use any sort of Dryer machine as the knitted cover will shrink. Visit our Website FAQ for more details at: https://polysleep.ca/pages/faq

Shipping FAQs

• How can I make changes to my delivery with UPS or FedEx?

  If you need to make changes to your UPS delivery, you can sign up for a free UPS My Choice account. This account allows you to customize your deliveries by choosing a delivery time, holding packages for pickup, changing the delivery address, or authorizing the release of packages without requiring a signature. To learn more about becoming a delivery pro with UPS My Choice, check out the article "Become a Delivery Pro! - UPS My Choice."

  Similarly, if you need to make changes to your FedEx delivery, you can sign up for a free FedEx Delivery Manager account. This account allows you to customize your deliveries by holding packages for pickup, changing the delivery address, or authorizing the release of packages without requiring a signature. To learn more about becoming a delivery pro with FedEx Delivery Manager, check out the article "Become A Delivery Pro! - FedEx Delivery Manager."

• How will the mattress be shipped to me? 

  Your mattress is gently compressed, rolled, and put in a box that’s about the size of a bag of golf clubs for easy shipping! 

• Where are the Polysleep Mattresses made and shipped from?

  All Polysleep mattresses are entirely made and shipped from their facility in Montreal, Canada.
  
  

• How big is the box in which the Polysleep Mattress is shipped in?

  All Polysleep mattress sizes ship in a standard box of 17”x 17”x 41”. Depending on bed size, the total weight of the box with the mattress varies from 46 lbs to 86 lbs.