How do I verify my discount has been applied?
After requesting a coupon code from the Isle partner page, enter the code at checkout to instantly apply your discount.
Help! I didn't receive my order confirmation.
After you have placed your order you will receive an order confirmation within the hour, if you do not receive it, please first check your spam or junk folder to make sure it did not filter here by accident. If you still cannot locate it, please contact Isle Customer Service Team directly through by completing this form Isle will confirm your email address and resend your order confirmation.
How can I check on the status of my order?
After placing your order, you will receive a second confirmation with your tracking by the end of the following business day. This will include your tracking number and carrier to track the status of your shipment. For orders shipping with FedEx please visit FedEx Tracking, for orders shipped with UPS please visit UPS tracking, for orders shipped with Pilot Freight please visit Pilot Freight Tracking.
If you have set up an account with ISLE, you can check the status of your order by logging into your account with your email and password. In your account, check under “Orders” to view the current status of all orders you have place
Does Isle ship to HI or AK?
Isle does offer shipping to Hawaii and Alaska for inflatable paddle boards and accessories. Additional shipping cost may vary between $30-$225, varies per item ordered, that will be automatically applied at check out.
Isle Hawaii and Alaska shipping does not include hard boards outside the lower 48 United States.
How can I make changes to my delivery with UPS or FedEx?
If you need to make changes to your UPS delivery, you can sign up for a free UPS My Choice account. This account allows you to customize your deliveries by choosing a delivery time, holding packages for pickup, changing the delivery address, or authorizing the release of packages without requiring a signature. To learn more about becoming a delivery pro with UPS My Choice, check out the article "Become a Delivery Pro! - UPS My Choice."
Similarly, if you need to make changes to your FedEx delivery, you can sign up for a free FedEx Delivery Manager account. This account allows you to customize your deliveries by holding packages for pickup, changing the delivery address, or authorizing the release of packages without requiring a signature. To learn more about becoming a delivery pro with FedEx Delivery Manager, check out the article "Become A Delivery Pro! - FedEx Delivery Manager."
Isle's goal is to provide Members with the best board buying experience imaginable. Isle prioritizes quick order processing and shipping. Once your order has been shipped, Isle cannot adjust or cancel any part of your order.
Does Isle accept returns?
Yes, you may return most items within 60 days. See the full Isle return policy for more details.
Are there any exclusions?
Surfboards, floats, and accessories are not eligible for discounts. Our code stacks on any sale they are running but excludes BOGO type promos. All hard and soft paddleboards are eligible for your HostGPO discount.
Comments
0 comments
Article is closed for comments.