Discounts
What is the HostGPO discount with Standard Textile?
HostGPO members get exclusive STR industry discounts on Standard Textile wholesale pricing.
Shopping
Are there any good sheet strategies I should know?
Are you looking for solid strategies to manage linens in your short-term rental effectively? Check out our article "Linen Strategies for Short Term Rentals", where we cover everything you need to know about planning ahead, determining how often to wash and change linens, and understanding linen lifespan. For a specific bedding strategy, we recommend reading our "Triple Sheeting Beds for Short Term Rentals" article, which provides an overview of the benefits of triple sheeting and how to implement this strategy effectively.
How do I triple sheet a King bed?
For triple sheeting on a King sized bed, the Cal King would not work as they are longer in head-to-toe length but they are also shorter on the sides and will not cover fully. Standard Textile offers a lot of their sheets in King extra wide flat (114x125) and King Flat (108x115) in case packs. When you buy this way you can use the regular king on the bottom and the extra wide on the top to go over the duvet insert or comforter whichever you may be using. This provides the coverage you need with an extra 6" on the sides and 10" at the top/bottom.
Products
Where are the products made?
Standard Textile products are made in various facilities around the world, including advanced manufacturing sites in Thomaston, Georgia; Union, South Carolina; and Brownsville, Texas.
Can I get samples?
With so many choices, it can be difficult to know which linens are right for you. Thankfully our Standard Textile team is happy to provide a linen sample to help in the decision making process. This will allow you to obtain a good 'hand-feel' for the linens, launder and treat them, and choose items that fit your STR best.
Samples are limited to 1 per type of linen (i.e. one sheet, one pillowcase, etc.). Please request your samples by logging into the member portal and completing the Standard Textile Sample Request Form.
Do these sheets have a traditional thread count?
Not in the traditional sense. Thread count is no longer a reliable way to measure sheet quality, especially for modern blended and performance fabrics. More information can be found here.
I received my sheets from Standard Textile and noticed stitching “tails” at the hems. Is this normal?
Yes, the stitching "tails" at the beginning and end of each hem are part of the auto-sew process. These are necessary to prevent the hem from unraveling.
Why didn’t my order arrive in plastic bags?
Some Standard Textile items no longer come in poly bags. This change is intentional and part of their sustainability program to reduce single use plastics. Case pack items now ship in a sturdy white inner box instead of being individually bagged.
Can I trim the stitching tails?
No, trimming these tails will cause the sheet to unravel over time. They are designed to remain as part of the construction.
Will the stitching unravel after a few washes?
No, as long as the stitching is left intact, the sheets will remain durable through washes.
Which collections arrive pre-laundered?
Vidori, Piano Key, EuroClassique, Gradient, Elevations, Classic Dobby, Stripe Pool Towels, Colorfill Seaside Stripe, Centium Satin, Centima, Lynova Blankets, Centium Satin Duvet Covers, and ComfortTwill Duvet and Top Covers.
Which items in the BedBOX are pre-laundered?
The only items that are pre-laundered within the BedBOX are the Comfortwill duvets (in both the Standard and Basic box) & the Lyova Blankets in the Luxe box. All other items within the BedBox are not pre-laundered.
What is best for wrinkle-free?
For best wrinkle-free is either the Express Microfiber or any of the bedding with crease resistant finish. We especially like Centium Satin as it has a nice hand feel. Comfortwill Stripe and Centima will work very well also. On the Mascioni side, Dream Cotton is made to be 100% Cotton and crease resistant. Generally, polyesters won’t wrinkle like cotton. Keep in mind, most importantly, tell your cleaning team not to leave linens in the dryer too long after the cycle is finished or the best finish in the world won’t help.
Is there anything I can do to prolong the life of my linens?
Yes! Washing linens in cold water and drying on low heat will extend their lifetime. Be sure that you're not over-bleaching, or overheating, during the drying cycle.
What is the best mattress protector?
We recommend the AllerEase mattress encasements, which provide bedbug protection via a bedbug barrier.
What items can be embroidered?
Any robe can be embroidered! Costs will vary depending upon the size/complexity of the embroidery project. Each project will need to be quoted on a case-by-case basis with your Standard Textile sales consultant. The minimum order would be one case of robes.
How do I tell which size sheets and towels I received?
Each item type is bagged together and labeled with a unique item number on a sticker. Orders should also include a packing slip with product details and item numbers for easy identification.
Additionally, EZ ID sheeting provides color-coding of the selvage yarns running down the side of the sheets:
118” Gray (XL King / Mascioni Flat)
114” Gold (King Extra Wide)
108” Green (King)
98” Brown (Queen XL/Extra Wide)
90” Blue (Queen Flat)
81” Fuchsia (Full Flat)
Twin size has no color threads
EZ ID terry color-coding system enables staff to easily identify towel weights by a distinct color bar on the sew-in label.
20 lbs. Gold
18 lbs. Brown
17 lbs. Green
15 lbs. Blue
14 lbs. Fuchsia
Do you have any recommendations for residential laundering?
Yes! See Standard Textile's recommendations for the Paragon Cotton line below.
Do you have any recommendations for commercial laundering?
Yes! See Standard Textile's recommendations for the Paragon Cotton line below.
Orders
How do I get an update on my order status?
Because HostGPO submits your order to Standard Textile directly, the assigned Standard Textile associate will have the most up-to-date information and is the best point of contact for support with your order. If you need additional assistance, please contact us at standardtextile@hostgpo.com, and we can connect you with our team of representatives at Standard Textile.
Shipping
How long does it take for an order to ship?
The delivery address location and order size will determine the shipping timeline. Because of these factors, orders with Standard Textile are estimated to arrive in 7-14 days.
Delivery
How can I make changes to my delivery with UPS or FedEx?
If you need to make changes to your UPS delivery, you can sign up for a free UPS My Choice account. This account allows you to customize your deliveries by choosing a delivery time, holding packages for pickup, changing the delivery address, or authorizing the release of packages without requiring a signature. To learn more about becoming a delivery pro with UPS My Choice, check out the article "Become a Delivery Pro! - UPS My Choice."
Similarly, if you need to make changes to your FedEx delivery, you can sign up for a free FedEx Delivery Manager account. This account allows you to customize your deliveries by holding packages for pickup, changing the delivery address, or authorizing the release of packages without requiring a signature. To learn more about becoming a delivery pro with FedEx Delivery Manager, check out the article "Become A Delivery Pro! - FedEx Delivery Manager."
Returns & Damages
Does Standard Textile accept returns?
Yes, see the Standard Textile Cancellation & Return Policy.
How do I request a return?
Please reach out to your dedicated Standard Textile sales consultant to begin the return process. If you need assistance, don't hesitate to reach out to us at help@hostgpo.com.
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