Brooklinen FAQ

Are there any good sheet strategies I should know?
Are you looking for solid strategies to manage linens in your short-term rental effectively? Check out our article "Linen Strategies for Short Term Rentals", where we cover everything you need to know about planning, determining how often to wash and change linens, and understanding linen lifespan. For a specific bedding strategy, we recommend reading our "Triple Sheeting Beds for Short Term Rentals" article, which provides an overview of the benefits of triple sheeting and how to implement this strategy effectively.

Can I get samples?
Members who have 5+ properties can request samples through their account representative, or our Support Team at [e-mail]

Does Brooklinen offer any wrinkle-free linens?
For wrinkle-free linens, check out the Brooklinen Luxe collection.

Why isn’t the Anchal line included in the discount?
Simply put, we wouldn't recommend it for your STR, so we didn't include it in our deal. While we certainly understand the appeal, we would not suggest this collection for hospitality settings as it is handcrafted (more decorative and delicate in nature) and requires dry cleaning vs. traditional laundering.

Does Brooklinen accept returns?
At this time, given the exclusive pricing we offer, all sales are final.

How can I make changes to my delivery with UPS or FedEx?
If you need to make changes to your UPS delivery, you can sign up for a free UPS My Choice account. This account allows you to customize your deliveries by choosing a delivery time, holding packages for pickup, changing the delivery address, or authorizing the release of packages without requiring a signature. To learn more about becoming a delivery pro with UPS My Choice, check out the article "Become a Delivery Pro! - UPS My Choice."

Similarly, if you need to make changes to your FedEx delivery, you can sign up for a free FedEx Delivery Manager account. This account allows you to customize your deliveries by holding packages for pickup, changing the delivery address, or authorizing the release of packages without requiring a signature. To learn more about becoming a delivery pro with FedEx Delivery Manager, check out the article "Become A Delivery Pro! - FedEx Delivery Manager."