Lowe's FAQ

What is the MyLowe’s PRO Rewards Program?
The MyLowe’s PRO Rewards Program offers exclusive benefits for professionals and business owners, including earning rewards points, access to purchase tracking, and special member-only offers.
Learn more about the program here.

Why do I need to save a payment method?
To receive your HostGPO discount through your Lowe’s PRO account, you must save a payment method. This ensures your discount is applied when shopping online and also allows you to earn MyLowe’s PRO Rewards points when making in-store purchases using the same payment method linked to your online account.

Can I use the HostGPO discount in store?
The HostGPO discount is only available for purchases made online at Lowes.com. However, you can still choose in-store pickup for eligible items during checkout. While in-store purchases do not receive the HostGPO discount, you will still earn MyLowe’s PRO Rewards points when using your saved online payment methods.

I already have a personal Lowe’s account. What should I do?
You can either:

• Create a new Lowe’s Business (PRO) account using a different email address and keep your current account for personal use.

• Or convert your personal account to a PRO account by following the steps outlined here.

I have a Lowe’s PRO account already, but I want to be part of HostGPO. What do I do?
If you're an existing Lowe’s PRO user and want to join HostGPO, visit this page for detailed instructions on how to link your account.

I made a purchase at Lowe’s using Apple Pay, but it didn’t show up in my account. What happened?
If you used Apple Pay or another mobile wallet in store, your order cannot be matched to your profile. To make sure that your purchases and rewards are properly tracked, please use a physical credit or debit card that’s saved to your Lowe’s account when shopping in store.

Does Lowe's offer financing?
Yes, Lowe's offers a variety of financing options. Click here for more details.

Are there any exclusions?
The HostGPO discount applies to all eligible products except sale items.